PRIVACY POLICY

Effective Date: 22 January 2026

Welcome to Heavens Estate (“we”, “us”, “our”).
We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website https://heavensestate.com/ (“Website”).

By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

a) Personal Information

We may collect personal details when you:

  • Submit an enquiry form

  • Request property details

  • Contact us via phone, WhatsApp, email, or website forms

This may include:

  • Name

  • Mobile number

  • Email address

  • City / location preference

  • Property requirements

b) Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the Website


2. How We Use Your Information

We use your information to:

  • Respond to property enquiries

  • Share property details, pricing, and availability

  • Arrange site visits or callbacks

  • Send updates, offers, and relevant property information

  • Improve our website and services

  • Comply with legal and regulatory requirements


3. Communication & Consent

By submitting your contact details, you expressly consent to being contacted by Heavens Estate via:

  • Phone calls

  • SMS

  • WhatsApp

  • Email

for property-related communication.
You may opt out at any time by informing us.


4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You can control or disable cookies through your browser settings.


5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

  • Property owners or developers (for relevant enquiries)

  • Trusted service providers assisting us in operations

  • Legal or regulatory authorities if required by law


6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from:

  • Unauthorized access

  • Misuse or disclosure

  • Loss or alteration

However, no internet-based service can be guaranteed to be 100% secure.


7. Data Retention

We retain personal information only as long as necessary:

  • To fulfill enquiry and service purposes

  • To comply with legal obligations

  • To maintain business records


8. Third-Party Links

Our website may contain links to third-party websites such as developers, banks, or partners.
Heavens Estate is not responsible for the privacy practices or content of such websites.


9. Children’s Privacy

Our services are intended for individuals 18 years and above.
We do not knowingly collect personal data from minors.


10. Your Rights

You may:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent for communication

To exercise these rights, please contact us using the details below.


11. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.


12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Heavens Estate
🌐 Website: https://heavensestate.com
📧 Email: info@heavensestate.com